Return and Refund Policy

Return & Refund Policy

Effective Date: Tuesday, January 6th 2026

Thank you for supporting Concrete Roses LLC.Due to the nature of our products and limited-run offerings, all sales are final.

All Sales Final

No returns
No refunds
No exchanges

Once a purchase is completed, it cannot be canceled, returned, or refunded for any reason, including but not limited to:

Incorrect sizing
Change of mind
Shipping delays
Minor variations in product appearance
Limited-edition or custom merchandise

Damaged or Incorrect Orders

If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery at:Contact@concrete-roses.com Include:

Your order number
A description of the issue
Clear photos of the item and packaging

We will review the issue and determine an appropriate resolution at our discretion.

Shipping Responsibility

Concrete Roses LLC is not responsible for:

Lost or stolen packages once marked as delivered
Delays caused by shipping carriers
Incorrect shipping information provided by the customer

Acceptance of Policy

By making a purchase on concrete-roses.com, you acknowledge and agree to this Return & Refund Policy.